Friday, July 2, 2010

Miscommunication

Three types of miscommunication are misunderstanding, non-understanding and misinterpretation.

Misunderstanding is when one party gain an interpretation that they believes is accurate but in reality is not the interpretation intended by the other party.

Non-understanding is when one party does not gain any interpretation at all or gains more than one interpretation with no way to choose between them.

Misinterpretation is when the interpretation of one party statement suggests that their values and beliefs are different from the other party values and beliefs.

Extract from University of Pittsburgh

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